Best Rate Guarantee We promise that you won’t be able to find a lower rate for our hotel anywhere online. We understand that looking for the lowest rate can be time consuming and frustrating. That’s why we ensure we have the lowest rate available on our own website so you won’t need to shop around. On the unlikely occasion that a lower rate is not listed on our website, please contact us and we will be happy to match it. The rate must be publicly available and valid for the same arrival and departure dates., the same room type and the same booking terms and conditions. The rate must be listed in the local currency of the hotel, not influenced by a currency conversion and include goods and services tax (GST). Should the lower rate be the result of a third party website selling the hotel rooms at a loss (ie a lower rate than the rate we have provided the room to the third party website), then we may not be able to match that rate and this guarantee will not apply.